At Kiddy Toys, we know how exciting it is to wait for new toys, and we work hard to get your orders to you as fast as possible. Our updated shipping policy makes sure you enjoy a smooth, worry-free experience from checkout to delivery.

Order Processing

Same-Day Handling: Orders placed between 8:00 AM and 6:00 PM are processed immediately.

Fast Delivery Promise: Expect your order at your doorstep within 1 day—even on weekends and holidays.

Peak Times: In the rare case of high demand, we’ll always notify you immediately by email or phone, but we’re committed to our 1-day delivery promise.

Working Hours

We process orders every day from 8:00 AM to 6:00 PM.

Payment Options

Pay securely using M-Pesa or choose Cash on Delivery—whichever works best for you.

Delivery Details

Nairobi Deliveries: Same-day delivery for orders placed before 6 PM, with a flat delivery fee of KSh 350.

Outside Nairobi: We partner with reliable couriers like G4S and Wells Fargo for safe, on-time delivery anywhere in Kenya.

Customer Support

Our customer service team is always happy to help! If you have questions or need help with your order, just contact us and we’ll respond promptly.

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Last updated: July 2025